Got Questions? Find Answers Here!

Getting Started FAQs

Who does Off Your Plate Solutions work with?

OYP specializes in serving our favorite people, accountants and bookkeepers!

Do you offer project-based pricing in addition to monthly retainers?

Yes, we offer flexible project-based pricing for clients with specific needs. Please contact us for a customized quote.

Do you have contract terms?

We don't require long-term contracts. We simply ask for a 30-day notice for changes to your monthly hours or cancellation of services.

Working With Us FAQs

Will I be working with multiple VAs?

We may assign multiple Virtual Assistants to your projects to ensure the highest level of expertise and efficiency.

What if I don't like who I'm working with?

While we strive for perfect matches, we understand this can happen. Please reach out, and we'll gladly find another excellent team member for you.

How does your team like to communicate?

For streamlined and efficient communication, we rely on Slack and email.

How do I know how many hours I have left in the month if I'm on a monthly retainer?

You'll receive a weekly progress report every Monday, detailing your remaining hours and addressing any project-related questions.

What if I want to increase or decrease my monthly hours?

Please let us know 30 days in advance so we can adjust our schedule accordingly.

Availability FAQs

Are you available on weekends or holidays?

Our team is not required to work on Saturdays, Sundays, or major holidays. While you might occasionally see OYP communications during weekends, this is not the norm.

Hear What People Are Saying

  • “It is a blessing to have the OYP team as part of ours. They are responsive, knowledgeable and most importantly, fit our culture of positive, continuous improvement perfectly. They are always willing to assist with additional efforts and excel at building trust with our employees and clients with proactive communication”.

    – Jeremy Van Groll
    Nonprofit Bookkeeping

  • “I had a logo made several years ago because I needed it right away. I didn’t love it. I just went with it. Then I found Joss and she listened to my wants and came up with several different ones. We tweaked several ideas into one. She was so patient and so easy to work with. I finally had a logo I was in love with! “

    Holly LeBlanc
    Macadoodles

  • ”Regardless, all you administrative professionals out there, we love you… and I know we use Joss and her team from Off Your Plate, like, WOW. You guys rock!”

    – Jeremy Van Groll
    Unaccountable Podcast (Episode 22)

  • “OYP has been AMAZING for our business. They have been able to plug themselves right in to our processes and implement new systems to help with SOP management and distribution, team management, and handling the little one off things that I don’t HAVE to do. Been amazing having them work with us!”

    – Zach Johnson
    Discovery Bookkeeping

  • "I love that OYP is always available to handle things as they come up throughout the month. You guys do a great job, and I'm so glad to have Off Your Plate Solutions as part of our team!"

    – Kirstin Reeder
    Purple Sapphire Business Solutions

Get Started

Ready to experience the benefits of having Off Your Plate Solutions by your side? Contact us today for a comprehensive list of our skills and expertise. Let's discuss how we can contribute to your ambitions and aspirations.

Schedule a consultation today to learn more about how we can take things Off Your Plate!

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